30 days for exchanges and returns

Pay safely

Free exchanges and returns

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HOW TO BUY

1. Choose through the menu or the search engine the article you are looking for.

2. If it is something very specific you can use the fistros in the category in which you are.

3. If you have found the desired product, add it to the cart specifying size and color.

4. For a better tracking of the order, you must register and fill in the mandatory fields.

5. Choose the shipping method that best suits your needs.

6. Finally, choose your preferred payment method.

7. Once you have completed your order, you will receive an email confirming the details of your purchase.

Just wait for it to arrive and enjoy it a lot!

PAYMENT

What payment methods can I use to buy in polineisa.es?

You will be able to choose between: Visa, Visa Electron, Mastercard and Paypal.

For what reasons can my bank card be declined?

Your bank card may be declined for the following reasons:

  • - In case your card has expired.
  • - If you have entered any incorrect information.
  • - If it is not enabled for secure electronic commerce (CES).
Can I pay with a store voucher?

No. We are working on it but currently it is not possible to use store vouchers for online purchase.